topic Early payment in Account & Billing

Early payment

Crax1860 — Mon, 10 Mar 2025 15:39:08 GMT

I have been charged 46.00 and i havent even been connected why is this please

Re: Early payment

PandJ2020 — Mon, 10 Mar 2025 15:41:08 GMT

We can't see your account here as we're other customers...

However, some services start charging even if you don't use them. What service(s) did you order?

Re: Early payment

MightyQuinn — Mon, 10 Mar 2025 15:41:40 GMT

Hi @Crax1860 Please see Welcome to the Sky Community. You will note that you are only talking to other customers here.

Re: Early payment

Crax1860 — Mon, 10 Mar 2025 15:47:18 GMT

Thank you for that i didnt realise that. i am trying to get to speak with someone at sky but finding it quite difficult just keep getting different options none of them any use to me .

Re: Early payment

Mark39 — Mon, 10 Mar 2025 15:50:34 GMT

@Crax1860 wrote:

Thank you for that i didnt realise that. i am trying to get to speak with someone at sky but finding it quite difficult just keep getting different options none of them any use to me .

Try not responding when you're asked why you're calling. Just remain silent.

Re: Early payment

Crax1860 — Mon, 10 Mar 2025 15:56:57 GMT

Thank you i will try that .