topic Re: Price Differences in Account & Billing

Price Differences

TwittersPVFC — Mon, 10 Mar 2025 15:18:45 GMT

Hello all,

Firstly I appreciate that I'm talking to customers only and not staff. Is there a difference in price between having Sky through a dish and having it through an internet connection? I currently pay over £100 a month for my package which includes Sky Signature with the Ultimate TV Add On, Sky Sports, Sky Cinema and Multiscreen (one room). However, an equivalent package which appears to be Sky Stream would cost only £64. I cannot understand for the life of me how there is such a difference, is it just because I'm still on a dish or because I'm not a new customer.

Is this normal? Would anyone have any suggestions as to what I could do to resolve this as it feels like it's unmanageable!

Re: Price Differences

Mark39 — Mon, 10 Mar 2025 15:30:25 GMT

First, bear in mind that the prices you see on the Sky website are for new customers. That said, I believe Sky Stream is cheaper than Q, perhaps because Sky want to incentivise customers to switch, in advance of the likely shut down of the satellites which provide the signal to Sky Q boxes towards the end of the decade.

Re: Price Differences

PandJ2020 — Mon, 10 Mar 2025 15:31:41 GMT

Assuming you're not looking at 'new customer' prices then the likely explanation would be an incentive to move off the satellite/hard disk platform. (It's cheaper for Sky as no engineers required for the hardware/dish/support)

The days of satellite TV are numbered...