topic Re: New costs too high in Account & Billing

New costs too high

William102 — Sat, 08 Mar 2025 11:16:46 GMT

I have been a customer for about 20 years. Both my wife and I are pensioners and cannot afford the new monthly costs we have been given. Can these be reduced please?

Re: New costs too high

Daniel0210 — Sat, 08 Mar 2025 11:21:32 GMT

@William102
Unless you’ve changed your subscription, prices go up for either the annual price increase (April in the UK) or when your discounts are ending.

If you're not in a minimum term discounted deal the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

Re: New costs too high

MightyQuinn — Sat, 08 Mar 2025 11:58:04 GMT

Hi @William102 Please see Welcome to the Sky Community. You will note that you are only talking to other customers.