Re: booking an engineer

Compel — Fri, 07 Mar 2025 17:40:55 GMT

The engineer was due to call to finish installation but we had to cancel I now wish to book another day and time

Re: booking an engineer

Daniel0210 — Fri, 07 Mar 2025 17:44:59 GMT

@Compel
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.

The quickest and easiest way is to call Sky. To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

topic Re: booking an engineer in Account & Billing

Re: booking an engineer

Re: booking an engineer