topic Re: Sky VIP rewards in Account & Billing

Sky VIP rewards

Lucy168 — Thu, 06 Mar 2025 21:37:28 GMT

Where can I provide feedback regarding sky vip rewards?

Re: Sky VIP rewards

caesarome — Thu, 06 Mar 2025 22:02:53 GMT

@Lucy168

What reward is it ?

Re: Sky VIP rewards

Lucy168 — Thu, 06 Mar 2025 22:05:29 GMT

The paramount plus 1 year subscription. I am no longer a subscriber but this is only for new customers and for me this doesn't feel fair for my loyalty to sky.

Re: Sky VIP rewards

caesarome — Thu, 06 Mar 2025 22:20:45 GMT

@Lucy168

Are you a Sky TV customer as it isn't clear if you are or not ?

Re: Sky VIP rewards

Lucy168 — Thu, 06 Mar 2025 22:25:29 GMT

Yes been with sky many years etc, it's in their T&C's about being with paramount before so not eligible , I just want to provide my feedback/ disappointment as a sky vip-er as not a current subscriber to paramount but I felt this was a really decent reward for once.

Re: Sky VIP rewards

caesarome — Thu, 06 Mar 2025 22:26:53 GMT

This link explains how to make a complaint:

https://www.sky.com/help/articles/how-to-make-a-complaint

Re: Sky VIP rewards

lettice — Fri, 07 Mar 2025 05:31:48 GMT

Often with a third party app renew offer, a new offer mentions non returning customers only.

So, in this case it would be Paramount, not Sky only allowing returning customers to use their app after either an introduction week or so trial or a previous longer free offer.

That being the case, even if the offer appears on Sky VIP.

The Apple TV+ offers in Sky VIP are the only ones I'm aware of that allow returning customers to take up an offer.

Re: Sky VIP rewards

Ricksta88 — Wed, 19 Mar 2025 19:55:24 GMT

When i go to my rewards the vue cinema tickets ain't coming up and I have the sky cinema package. Can anyone help