topic My sky tv contract in Account & Billing

My sky tv contract

Monty13 — Thu, 06 Mar 2025 18:03:53 GMT

I want to discuss my options as my contact is now up

Re: My sky tv contract

SKY1992bf — Thu, 06 Mar 2025 18:08:50 GMT

@Monty13 Then by all means give sky a call

Your not talking directly with Sky this is a customer helps customer forum only with no account access

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150 Calls to Sky Customer Services from your Sky Talk landline phone or a Sky mobile are free

The start will be automated which may try to send you here to the forum or suggest you receiving a text. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

Re: My sky tv contract

Daniel0210 — Thu, 06 Mar 2025 18:09:03 GMT

@Monty13
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.

If your discounts have ended or are ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.