topic Bill in Account & Billing

Bill

NataliaK1 — Wed, 05 Mar 2025 16:32:39 GMT

Just

want to talk to persom over the phone

Re: Bill

Daniel0210 — Wed, 05 Mar 2025 16:34:27 GMT

Is it something we can help with to save a call?

If not, to call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Re: Bill

caesarome — Wed, 05 Mar 2025 16:35:21 GMT

@NataliaK1

What question do you have about your bill as we might be able to answer it via here.

Re: Bill

NataliaK1 — Wed, 05 Mar 2025 16:46:43 GMT

I do not wont to chat i want call. Is this even possible?

Re: Bill

Daniel0210 — Wed, 05 Mar 2025 16:48:44 GMT

@NataliaK1 wrote:

Is this even possible?

@NataliaK1

Yes. I've provided the information above.

Re: Bill

NataliaK1 — Wed, 05 Mar 2025 17:13:47 GMT

I do not have sky phone so i want to call from landline.

Re: Bill

Mark39 — Wed, 05 Mar 2025 17:16:06 GMT

@Daniel0210 wrote:

@NataliaK1

Is it something we can help with to save a call?

If not, to call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Re: Bill

NataliaK1 — Wed, 05 Mar 2025 17:28:04 GMT

So i tried to call 0333 and it is not working,

Re: Bill

caesarome — Wed, 05 Mar 2025 17:31:34 GMT

Just stay on the line as long as you can and don't say anything if asked any questions by the bot.

Re: Bill

daveNOS — Wed, 05 Mar 2025 17:31:52 GMT

@NataliaK1 You didn't just dial 0333 did you?

If you did then read the post again and follow the instructions.

Re: Bill

NataliaK1 — Wed, 05 Mar 2025 17:47:57 GMT

No! I dial the full number! Lol noi dont think 0333 exist ha ha. Jesus. Not

that bad! So the full number

do not exist

from ireland!!!can someone then call me? It is very frustrating if i be honest to find on google search number

to call its like its hidden in purpose!

Re: Bill

Daniel0210 — Wed, 05 Mar 2025 17:49:32 GMT

@NataliaK1

Please read my post. It say what to do if dialling from the ROI.

Re: Bill

MarkGoldsmith — Wed, 05 Mar 2025 17:49:44 GMT

@NataliaK1 wrote:
No! I dial the full number! Lol noi dont think 0333 exist ha ha. Jesus. Not
that bad! So the full number
do not exist
from ireland!!!can someone then call me? It is very frustrating if i be honest to find on google search number
to call its like its hidden in purpose!

You haven't read the full instructions abouve. The 0333 is a UK number, you need to change the flag to ROI to get the Ireland number.

Re: Bill

NataliaK1 — Wed, 05 Mar 2025 17:52:19 GMT

YES FLG IS CHANGED FOR IRELAND. And nothing has changed! No number was there

except this 033 number which i m not allowed

to putted here.... so secret!!!!! Must be very secret

number that you guys just cannot out exact number here in group!!!!!

Re: Bill

Daniel0210 — Wed, 05 Mar 2025 17:55:09 GMT

@NataliaK1

It works for me and provides an 0818 number.

Re: Bill

Mark39 — Wed, 05 Mar 2025 17:55:29 GMT

Change the flag BEFORE you click on the 'need more help' link.

Re: Bill

NataliaK1 — Wed, 05 Mar 2025 18:02:47 GMT

Well... it does not work for me. Flag is changed and it jist not appearing and its amazing it so difficult to get one number to speak to customer service instead of just having officially on website when people wish to call. Actually shockong. Its been 20 mins and i got absolutely zero help, here all the way read instructions. I dont wont to read them i want number which i cannot

get.

Re: Bill

Daniel0210 — Wed, 05 Mar 2025 18:05:01 GMT

@NataliaK1

We've already provided the link to the 0818 number. The full number cannot be posted on here. It works for other people.

Re: Bill

Daniel0210 — Wed, 05 Mar 2025 18:13:22 GMT

@NataliaK1

Re: Bill

NataliaK1 — Wed, 05 Mar 2025 18:18:33 GMT

Small suggestion!!! Wehen You directing people tell them change flag to UK and them go back and change

flag again to IRELAND, works magic! Only 45 mins later...