topic Re: Can you cancel add-ons mid contract? in Account & Billing

Can you cancel add-ons mid contract?

TechMaster — Tue, 04 Mar 2025 17:20:02 GMT

Does anyone know if you can cancel ad-ons like Sky cinema mid contract on Sky Stream, I have 18 months of Sky cinema left, I could do with trimming the bill due to the upcoming price increases.

I am happy to keep Sky steam but would like to get rid of cinema, can this be done without a termination fee? Has anyone done this?

Just wanted to ask before calling Sky and getting stuck in the advisor queue for hours 😀

Re: Can you cancel add-ons mid contract?

caesarome — Tue, 04 Mar 2025 17:22:44 GMT

If you are in a contract with Sky Cinema for 18 months as well which you might well be then you might not be able to cancel the package.

Re: Can you cancel add-ons mid contract?

TechMaster — Tue, 04 Mar 2025 17:28:28 GMT

@caesarome Thanks, yes I am in contract, I was just looking to trim the bill by downgrading my packages, I've read mixed things, some people say they havent been charged a termination fee for ad ons. I may have to chat to an advisor and hope I get one is a good mood 😁