topic Re: Vouchers in Account & Billing

Vouchers

Speaky1 — Tue, 04 Mar 2025 06:08:11 GMT

Can you advise where are my vouchers .

Re: Vouchers

caesarome — Tue, 04 Mar 2025 09:40:42 GMT

We are customers but can try to help so are these vouchers you were promised when you signed up and if so how did you join Sky was it via a comparison website ?

Re: Vouchers

Speaky1 — Tue, 04 Mar 2025 09:59:35 GMT

We signed up from a friend who works for sky and then at sky desk at white rose shopping centre Leeds

Re: Vouchers

caesarome — Tue, 04 Mar 2025 10:03:24 GMT

So you signed up via the refer a friend option and you only used their link so when you went to this shopping centre did they place the order for you and if so did they use the web link your friend sent you ?

Re: Vouchers

Speaky1 — Tue, 04 Mar 2025 10:38:13 GMT

I've no idea but we was promised the vouchers ever way . Has I I made a bee line for this . This made me make my decision to move from virgin

Re: Vouchers

Tom-W19 — Tue, 04 Mar 2025 11:40:06 GMT

Hi @Speaky1

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Vouchers

caesarome — Tue, 04 Mar 2025 11:51:21 GMT

@Speaky1 wrote:

I've no idea but we was promised the vouchers ever way

If you failed to use the referal link from your friend then you might not see these vouchers but as Sky have sent you a chat invite hopefully they can look into it for you.