topic Re: Paying early leaving fee from Virgin in Account & Billing

Paying early leaving fee from Virgin

Ian276 — Mon, 03 Mar 2025 21:09:59 GMT

Hi I am in the process of switching from virgin media and wondered how I claim help paying off my existing Virgin contract?

Re: Paying early leaving fee from Virgin

PandJ2020 — Mon, 03 Mar 2025 21:13:02 GMT

Details here: https://www.sky.com/help/articles/switching-credit-offer

Most importantly, Sky will not pay VM. You have pay it and claim an account credit.

Re: Paying early leaving fee from Virgin

NickNewark — Tue, 04 Mar 2025 07:23:49 GMT

@Ian276 I did this some years ago, and for me the process was straightforward. Please keep in mind you need to continue to pay VM and ensure that the final paid bill shows the early termination fee. Once this is paid you will need to forward this bill to Sky.

in my case Sky then applied a credit to my Sky account which offset my bills until the credit was used up.