topic bill in Account & Billing

bill

Bogdan19 — Mon, 03 Mar 2025 18:09:00 GMT

Hi , I am writing to you in regards with the new service contract and the monthly invoicing. Because the installation was delayed ,you've offered a money compensation in my Sky account , but since last month you are invoicing me also from my Sky account and my current bank account. Practically I am paying for one service from 2 accounts , please help me sort out this situation. Looking forward for your answer , Best regards , Bogdan Bazdaga

Re: bill

MightyQuinn — Mon, 03 Mar 2025 18:33:31 GMT

Hi @Bogdan19 I'm afraid you are not communicating with Sky, we are just other customers. Please see Welcome to the Sky Community

Re: bill

caesarome — Mon, 03 Mar 2025 19:21:24 GMT

@Bogdan19

If Sky have added a credit to your account are you saying the credit is being used against your bill ?