topic Re: Mrs in Account & Billing

Mrs

DanaKroscenova — Sat, 01 Mar 2025 20:14:39 GMT

Hello o need discuss about my bill payment

Re: Mrs

Daniel0210 — Sat, 01 Mar 2025 20:16:55 GMT

@DanaKroscenova
This is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.

To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number.

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Re: Mrs

caesarome — Sat, 01 Mar 2025 20:21:54 GMT

@DanaKroscenova

Although we are customers here we might be able advise you if you can let us know what your issue is ?

Mrs

DanaKroscenova — Sat, 01 Mar 2025 20:21:55 GMT

I need live chat

Re: Mrs

caesarome — Sat, 01 Mar 2025 20:23:08 GMT

@DanaKroscenova

There isn't so see my post, can we help ?

Re: Mrs

DanaKroscenova — Sat, 01 Mar 2025 20:24:28 GMT

I pay 47 pound I dont know why

Re: Mrs

caesarome — Sat, 01 Mar 2025 20:27:47 GMT

@DanaKroscenova

Are you saying your bill has increased or that you don't know what services you have with Sky ?

Re: Mrs

MarkGoldsmith — Sat, 01 Mar 2025 20:41:40 GMT

@DanaKroscenova wrote:
I pay 47 pound I dont know why

@DanaKroscenova if you go to https://www.sky.com/bill and login with your Sky details you will be able to see a fully itemised bill. If you look at the bill is should state what you are being charged for, how much and for what period the charge is for.