topic Cancelling sky cinema in Account & Billing

Cancelling sky cinema

nick+cyrille — Fri, 28 Feb 2025 17:05:27 GMT

I'd like help with cancelling my sky cinema package.

Re: Cancelling sky cinema

oldfella — Fri, 28 Feb 2025 17:17:13 GMT

@nick+cyrille wrote:

I'd like help with cancelling my sky cinema package.

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Ref Cancellation see link below.

https://www.sky.com/help/articles/change-your-package-2

Re: Cancelling sky cinema

Daniel0210 — Fri, 28 Feb 2025 17:41:29 GMT

@nick+cyrille
You can’t cancel anything via the forum. To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount.

Re: Cancelling sky cinema

nick+cyrille — Thu, 13 Mar 2025 05:19:28 GMT

Thanks