topic Re: Bill in Account & Billing

Bill

Ciansophzkitty — Fri, 28 Feb 2025 11:11:13 GMT

Hi if I pay some of my bill before it is due will I get charged again when it is due

Re: Bill

MarkGoldsmith — Fri, 28 Feb 2025 11:12:40 GMT

Manual payments will go as credit on your account to reduce your next bill. Once the bill is generated the Sky systems will have scheduled in the full amount to be paid via the automated payment system (direct debit or card payment).

Re: Bill

Daniel0210 — Fri, 28 Feb 2025 11:12:50 GMT

@Ciansophzkitty

Possibly, which is why you should never make a manual payment if you have a direct debit or continuous card payment set up.

Re: Bill

Ciansophzkitty — Fri, 28 Feb 2025 11:14:45 GMT

Thanks for the quick answer guys...so save to say better off just leaving it until due date

Re: Bill

Daniel0210 — Fri, 28 Feb 2025 11:17:10 GMT

@Ciansophzkitty

Yes. We see a lot of posts on here from customers who have made unnecessary manual payments and when the normal payment is taken as well it leaves them a bit short.