https://helpforum.sky.com/t5/Account-Billing/i-need-proof-of-usage/m-p/4924802#M247484 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4335339">@AliGoharHashm</a>&nbsp;</P> <P><SPAN>The proof of USAGE is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to look for that, not proof of usage as in the bills etc.</SPAN></P> <P><A href="https://www.sky.com/help/articles/sky=mobile-proof-of-purchase-insurance-claim-requests" target="_blank">https://www.sky.com/help/articles/sky=mobile-proof-of-purchase-insurance-claim-requests</A>&nbsp;</P> <P>&nbsp;</P> <P>It may also be a good idea to register any loss/theft on the Immobilise website <A href="https://www.immobilise.com" target="_blank">https://www.immobilise.com</A>&nbsp;</P> <P>&nbsp;</P> Fri, 28 Feb 2025 10:34:53 GMT Daniel0210 2025-02-28T10:34:53Z https://helpforum.sky.com/t5/Account-Billing/i-need-proof-of-usage/m-p/4924794#M247480 <P>i need proof of usage from the specific days which all network providers giving on 1st request but the sky is giving me different directions from last 1 month and my claim request is still pending due to that issue.</P> Fri, 28 Feb 2025 10:29:45 GMT https://helpforum.sky.com/t5/Account-Billing/i-need-proof-of-usage/m-p/4924794#M247480 AliGoharHashm 2025-02-28T10:29:45Z https://helpforum.sky.com/t5/Account-Billing/i-need-proof-of-usage/m-p/4924802#M247484 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4335339">@AliGoharHashm</a>&nbsp;</P> <P><SPAN>The proof of USAGE is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to look for that, not proof of usage as in the bills etc.</SPAN></P> <P><A href="https://www.sky.com/help/articles/sky=mobile-proof-of-purchase-insurance-claim-requests" target="_blank">https://www.sky.com/help/articles/sky=mobile-proof-of-purchase-insurance-claim-requests</A>&nbsp;</P> <P>&nbsp;</P> <P>It may also be a good idea to register any loss/theft on the Immobilise website <A href="https://www.immobilise.com" target="_blank">https://www.immobilise.com</A>&nbsp;</P> <P>&nbsp;</P> Fri, 28 Feb 2025 10:34:53 GMT https://helpforum.sky.com/t5/Account-Billing/i-need-proof-of-usage/m-p/4924802#M247484 Daniel0210 2025-02-28T10:34:53Z