topic Re: Change Bank details on direct debit in Account & Billing

Change Bank details on direct debit

AnneDennehy — Wed, 26 Feb 2025 18:02:39 GMT

I have been trying to do this on the app but it keeps saying unsuccessful. Can I speak to someone

Re: Change Bank details on direct debit

MightyQuinn — Wed, 26 Feb 2025 18:08:36 GMT

Hi @AnneDennehy Yes of course you can, try telephoning Sky.

Re: Change Bank details on direct debit

AnneDennehy — Wed, 26 Feb 2025 18:48:28 GMT

Why would it not allow me to input different bank account details on thus app??

Re: Change Bank details on direct debit

MightyQuinn — Wed, 26 Feb 2025 18:53:12 GMT

Hi @AnneDennehy You are not communicating with Sky, here in the community, See Welcome to the Community. Only Sky can answer your question.

Re: Change Bank details on direct debit

AnneDennehy — Wed, 26 Feb 2025 18:55:35 GMT

Is there a direct no to ring sky so please on this.

Re: Change Bank details on direct debit

MightyQuinn — Wed, 26 Feb 2025 19:00:19 GMT

Hi @AnneDennehy They don't make it easy, all telephone numbers are blocked in the community. Try Need more help at the bottom of this page Sky Help | Sky.com

Re: Change Bank details on direct debit

lettice — Wed, 26 Feb 2025 19:03:37 GMT

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home
Scroll down and click on ‘Need more help’ and it provides a 0333 number.
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. A some of the quieter times to ring are early morning or late evening.