topic Re: 2025 April Price Increase is 14.9% in Account & Billing

2025 April Price Increase is 14.9%

Darren+Hatcher — Thu, 20 Feb 2025 18:13:16 GMT

Just had my Sky price increase email come through. I only have a TV package and it has gone up 14.9%. Are they even allowed to do this? The contract seems to indicate 10% is the maximum?

Re: 2025 April Price Increase is 14.9%

MightyQuinn — Thu, 20 Feb 2025 18:17:27 GMT

Hi @Darren+Hatcher How are you calculating that increase. It should be based on the list price ignoring discounts. Perhaps you could show us the figures?

Re: 2025 April Price Increase is 14.9%

Darren+Hatcher — Thu, 20 Feb 2025 18:21:06 GMT

Current Bill is £70.50

Increase is

Sky signature +£6.50

Sky Sports +£1.00

Netflix Premium +£2.49

This makes my new monthly bill £80.49 which is approx a 14.9% increase by my calculations.

Re: 2025 April Price Increase is 14.9%

Anonymous — Thu, 20 Feb 2025 18:26:12 GMT

Netflix rise is from Netflix themselves I think. What percentage is your rise if you take Netflix out of the equation?

Re: 2025 April Price Increase is 14.9%

MightyQuinn — Thu, 20 Feb 2025 18:28:00 GMT

Hi @Darren+Hatcher You are not showing the full picture. My Sky signature has increased £4. What are your list prices before the increase for each element. Has a discount finished?

Re: 2025 April Price Increase is 14.9%

Darren+Hatcher — Thu, 20 Feb 2025 18:32:39 GMT

Hi @MightyQuinn

Sky signature:

Currently paying £19 so going up to £25.50

Sky Sports:

£22 going up to £23

Netflix Boost:

£7 going up to £9.49.

Is that what you needed?

Thanks

Re: 2025 April Price Increase is 14.9%

Darren+Hatcher — Thu, 20 Feb 2025 18:33:39 GMT

Everything else staying the same and no discounts are ending as far as I can tell

Re: 2025 April Price Increase is 14.9%

MightyQuinn — Thu, 20 Feb 2025 18:44:03 GMT

Hi @Darren+Hatcher

You are getting a massive discount on Sky Signature. Looking at my current and future bills, the list price is £36.50 going up to £40.50.

Sky Sports Complete list £33, going up to £34.

Netflix Boost list £11, going up to £13.49.

Re: 2025 April Price Increase is 14.9%

PandJ2020 — Thu, 20 Feb 2025 19:17:03 GMT

@MightyQuinn wrote:
Hi @Darren+Hatcher

You are getting a massive discount on Sky Signature.

Indeed. The percentage increase has to be taken on the list price not the net discounted price. It will be less than 10%, so within the contract terms.

Re: 2025 April Price Increase is 14.9%

Stobbsyj — Wed, 26 Feb 2025 15:44:02 GMT

Sky are just using the small print to inflate prices if you agree a contract and they increase by over 10 percent it is immoral

i have just had mine increased by 13 percent so obviously not happy. When my contract ends I

Re: 2025 April Price Increase is 14.9%

Darren+Hatcher — Wed, 26 Feb 2025 15:55:17 GMT

I agree, at the end of the day the increase is 14% to me, irrelevant of whether I have got a good deal or not.

Re: 2025 April Price Increase is 14.9%

TimmyBGood — Wed, 26 Feb 2025 17:08:42 GMT

@Stobbsyj wrote:

Sky are just using the small print to inflate prices if you agree a contract and they increase by over 10 percent it is immoral

Quite possibly, but nonetheless entirely legal. That's kind of the point of those 'small print' pages...

Re: 2025 April Price Increase is 14.9%

Stobbsyj — Wed, 26 Feb 2025 17:11:48 GMT

I will cancel as soon as my contract ends nothing for loyalty

Re: 2025 April Price Increase is 14.9%

PandJ2020 — Wed, 26 Feb 2025 17:23:07 GMT

@TimmyBGood wrote:
@Stobbsyj wrote:
Sky are just using the small print to inflate prices if you agree a contract and they increase by over 10 percent it is immoral
Quite possibly, but nonetheless entirely legal. That's kind of the point of those 'small print' pages...

I read the contract - can someone direct me to the small print as it appears to be all the same size?

Re: 2025 April Price Increase is 14.9%

Stobbsyj — Wed, 26 Feb 2025 17:32:06 GMT

I don't believe anyone reads those contracts

Re: 2025 April Price Increase is 14.9%

Mark39 — Wed, 26 Feb 2025 17:32:35 GMT

@Stobbsyj wrote:

I will cancel as soon as my contract ends nothing for loyalty

That's what you're demonstrating!

While price rises are rarely welcome, you agreed to them when you signed up, so......

Re: 2025 April Price Increase is 14.9%

MightyQuinn — Wed, 26 Feb 2025 17:34:58 GMT

Hi @Stobbsyj You may have a case of walking now, as long as you have calculated your increase on list price and not the discounted price. Here is an extract from the TV terms and conditions.

11.7.

During the minimum term, unless it is for a reason set out in condition 11.8 below (where the following

increase limits do not apply), we may increase the then standard price of each TV subscription service

only once in any 12 month period and the increase will not be more than 10% or the increase in the UK

Retail Price Index over the 12 months before we tell you about that price increase, whichever is greater. In

addition, any price increase for a TV subscription service will be delayed so as not to apply during the first

60 days of your minimum term in which case the 12 month period referred to will start on the date your

price would have increased but for the delay. The limits on the timing, frequency and amount of any price

increase in this condition are referred to as “price protection”.

Re: 2025 April Price Increase is 14.9%

Darren+Hatcher — Wed, 26 Feb 2025 17:33:53 GMT

At least the new rules will force them to tell you your rise in £ and p.

Re: 2025 April Price Increase is 14.9%

Stobbsyj — Wed, 26 Feb 2025 17:34:02 GMT

You would need a crystal ball to agree to that do you work for Sky

Re: 2025 April Price Increase is 14.9%

Darren+Hatcher — Wed, 26 Feb 2025 17:35:53 GMT

https://www.bbc.co.uk/news/articles/c8j89zmykyvo