topic Re: Credit on my account refund in Account & Billing

Credit on my account refund

Claire382 — Wed, 26 Feb 2025 17:16:13 GMT

Hi i have cancelled my sky subscription as my contract has ended when will I receive a refund, I have credit on my account?

Thanks.

Claire.

Re: Credit on my account refund

caesarome — Wed, 26 Feb 2025 17:16:56 GMT

@Claire382

When was your last day with Sky ?

Re: Credit on my account refund

Claire382 — Wed, 26 Feb 2025 17:20:00 GMT

It says my bill covered from 4th February to 3rd of March but I'm in Credit i am waiting to send equipment back

Re: Credit on my account refund

caesarome — Wed, 26 Feb 2025 17:26:28 GMT

So when was your last day with Sky or when your services due to be cancelled ?

Re: Credit on my account refund

Claire382 — Wed, 26 Feb 2025 17:40:08 GMT

5/3/2025 it says

Re: Credit on my account refund

caesarome — Wed, 26 Feb 2025 19:36:24 GMT

So the 5th Match meaning you are still with Sky, if so you might want to wait until after this date as there is a possibility that you will see more credit being added to your account due an overpayment from when your services are cancelled.

Re: Credit on my account refund

Claire382 — Tue, 04 Mar 2025 13:51:50 GMT

Hi can someone please get back to me about my refund. Regards. Claire.

Re: Credit on my account refund

caesarome — Tue, 04 Mar 2025 13:55:32 GMT

Tomorrow is your last day with Sky isn't it, if so you will have to wait until your services have been cancelled as explained to you last month.