topic Bill in Account & Billing

Bill

Gizzyroxie — Tue, 25 Feb 2025 15:06:01 GMT

You have cut me off saying I haven't paid bill but I have

Re: Bill

PandJ2020 — Tue, 25 Feb 2025 15:08:17 GMT

@Gizzyroxie wrote:
You have cut me off saying I haven't paid bill but I have

We're other customers here so we haven't cut you off...

When was the bill due, how did you pay and when?

Re: Bill

MarkGoldsmith — Tue, 25 Feb 2025 15:08:21 GMT

When was the bill paid and how was it paid?

If you paid manually that would go as credit towards the next bill and Sky will still attempt to take the scheduled direct debit or card payment, if that scheduled payment fails due to insufficient funds that would set your current bill as overdue and lead to service restrictions.

Re: Bill

Daniel0210 — Tue, 25 Feb 2025 15:08:22 GMT

@Gizzyroxie

We haven't. We are customers like you. How do you pay and when did you pay?