topic Re: Price hike in Account & Billing

Price hike

Richie83 — Mon, 24 Feb 2025 13:54:52 GMT

Here's the cherry on the cake...to continue the 'excellent service'... a price hike!

Moderator note: Changed title to reflect topic more.

Re: Changes to Paramount+ Subscription with Sky

Anonymous — Mon, 24 Feb 2025 13:55:41 GMT

I appreciate price increases are annoying, but they are allowed as-per your contract with Sky, and if your minimum term has ended you can try to negociate a better price or leave.

I obviously don't like spending any more money than we did before, but I knew what I was signing up to and it's all allowed as-per the contract I signed with them.

Re: Price hike

Graeme-D — Mon, 24 Feb 2025 14:03:34 GMT

How can they justify £2.49 increase in Netfilx premium when its only going up by £1 a month direct with Netflix according to this https://www.moneysavingexpert.com/news/2025/02/netflix-price-hike/

Re: Price hike

Mark39 — Mon, 24 Feb 2025 14:12:32 GMT

@Graeme-D wrote:

How can they justify £2.49 increase in Netfilx premium when its only going up by £1 a month direct with Netflix according to this https://www.moneysavingexpert.com/news/2025/02/netflix-price-hike/

Sky don't need to justify it. It's simply a price increase. If it's cheaper to pay Netflix direct, that would be the way to go..

Re: Price hike

Anonymous — Mon, 24 Feb 2025 14:13:20 GMT

That's a good question @Graeme-D. It would be good if Sky was more transparent about how they come to these rises, because things like this just come across as opaque and unintuitive but ultimately they're a business and they probably just want to make more money and have made a bet that the market will tolerate it.

Re: Price hike

Graeme-D — Mon, 24 Feb 2025 14:21:05 GMT

Well if they will let me take back my Netflix account as I was happy with a seperate account until they convinced me it would be better to incorporate with my Sky account. Will teach me to not take the bundled options anymore with Sky, already u happy about the Paramount+ lock in. Why cant I hve my email back to have a direct account with Paramount+ and have MY data

Re: Price hike

red+rover — Mon, 24 Feb 2025 15:39:08 GMT

(removed)

When will they wake up and smell the coffee that their customer are not pleased with there attitude towards customers

Moderator note: Removed discussing moderator actions.

Re: Price hike

Mark39 — Mon, 24 Feb 2025 15:36:57 GMT

@red+rover wrote:

Yet again another one of my post has been removed !

I saw it before it was removed. Perhaps it was the thinly disguised bad language you were using. All you need do is comply with the forum rules...

Re: Price hike

best+of+the+best — Mon, 24 Feb 2025 15:38:26 GMT

@Graeme-D wrote:
How can they justify £2.49 increase in Netfilx premium when its only going up by £1 a month direct with Netflix according to this https://www.moneysavingexpert.com/news/2025/02/netflix-price-hike/

So are you actually paying the same price if you have it via Sky

Directly via Netflix is £18.99 would your Netflix cost that much with Sky?

Re: Price hike

red+rover — Mon, 24 Feb 2025 15:45:29 GMT

Do I care NO....... I'm just waiting to the end of my contract and save myself some cash

Re: Price hike

Graeme-D — Mon, 24 Feb 2025 15:47:24 GMT

@best+of+the+best

So I just dug into my bills and noticed Sky claim Netflix premium is currently £8 a month, so going up to £10.49 , so might actually still be cheaper, However with my end of 18 month indroductory offer and these price increases my bill goes up from £59 a month to £95 , for same service . That is bordering on insane

Re: Price hike

Daniel0210 — Mon, 24 Feb 2025 15:52:55 GMT

@red+rover

Is that your post is back now having been moderated.

Re: Price hike

MarkGoldsmith — Mon, 24 Feb 2025 15:57:27 GMT

@Graeme-D wrote:
How can they justify £2.49 increase in Netfilx premium when its only going up by £1 a month direct with Netflix according to this https://www.moneysavingexpert.com/news/2025/02/netflix-price-hike/

Its quite possible that is the size of the increase ( or close to it) that Netflix have pushed on Sky as part of their general price increase.

Re: Price hike

Richie83 — Mon, 24 Feb 2025 16:30:03 GMT

I think the amount of the hike is the issue. I am aware that they can raise prices.

However, the email says ''we know times are tough'' etc... then hit you with an increase in excess of 10%. My TV has gone from £85 to £95. At the same time my products have got worse. Also the level of increase in individual aspects is unjustifiable. Ad skipping (can everything feel the irony) has increase by £1...20%. And it doesn't even work on the things that matter

Re: Price hike

best+of+the+best — Mon, 24 Feb 2025 18:11:37 GMT

@Richie83 wrote:
I think the amount of the hike is the issue. I am aware that they can raise prices.
However, the email says ''we know times are tough'' etc... then hit you with an increase in excess of 10%. My TV has gone from £85 to £95. At the same time my products have got worse. Also the level of increase in individual aspects is unjustifiable. Ad skipping (can everything feel the irony) has increase by £1...20%. And it doesn't even work on the things that matter

If that's the case @Richie83 drop the products that you say have got worse or try and haggle a better price.

Re: Price hike

TimmyBGood — Mon, 24 Feb 2025 20:14:22 GMT

@Graeme-D wrote:

However with my end of 18 month indroductory offer and these price increases my bill goes up from £59 a month to £95 , for same service . That is bordering on insane

It's the end of a generous discount and a consequent move to list prices.

Re: Price hike

Anonymous — Mon, 24 Feb 2025 20:17:44 GMT

@TimmyBGood wrote:
@Graeme-D wrote:
However with my end of 18 month indroductory offer and these price increases my bill goes up from £59 a month to £95 , for same service . That is bordering on insane
It's the end of a generous discount and a consequent move to list prices.

Yeah imo this is the way you should look at things.

It's not "my bill has gone up" it's "for the first 18 months I've saved £xxx". They're quite transparent about discounts being new customers only and advertise the list price. But you can also phone and try your luck for a better deal, it can't hurt!

Re: Price hike

ADM2710 — Thu, 20 Mar 2025 08:52:43 GMT

Sky is no way too expensive compared to others in the market place.

Their offerings are no longer great, a lot of channels that you never watch and often channels shut down without any reduction or recompoense to the subscriber.

Now over £100 per month.

The world has moved on and SKY no longer represents good value.

Re: Price hike

Mark39 — Thu, 20 Mar 2025 08:58:45 GMT

@ADM2710 wrote:

The world has moved on and SKY no longer represents good value.

That's somewhat subjective. If it's no longer good value for you, then cancel. No drama.

Re: Price hike

ADM2710 — Thu, 20 Mar 2025 09:03:00 GMT

I wish it was that simple, having negotiated a godo contract back in December 24, the price hike this week was a whopping 15%.

Although I agree it maybe subjective, it is my personal view that price hikes like these disenfranchise customers and make them question the relative merits and values of this service.

In comparison to others it is very expensive and offers poor value.