topic Re: Change booking in Account & Billing

Change booking

Bee801231 — Mon, 24 Feb 2025 07:15:28 GMT

I need to reschedule my appointment tomorrow

Re: Change booking

Daniel0210 — Mon, 24 Feb 2025 07:18:02 GMT

@Bee801231

You haven't said what the appointment is for but see this link.

https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment

Note the £25 charge for a late change.

Re: Change booking

Bee801231 — Mon, 24 Feb 2025 07:21:20 GMT

Ok, I have been trying to do it through the link but it has not been working

Re: Change booking

Bee801231 — Mon, 24 Feb 2025 07:21:44 GMT

I think it's for an engineer to sort the internet

Re: Change booking

Daniel0210 — Mon, 24 Feb 2025 07:24:43 GMT

@Bee801231

To call Sky dial 150 (free) from your Sky Talk landline (if it's working) or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number.

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.