topic Re: Subscription charge for Sky Signature in Account & Billing

Subscription charge for Sky Signature

tarren — Fri, 21 Feb 2025 17:31:58 GMT

Hi,

I have received an email from Sky

Here's a summary of your TV subscription changes:

Effective from 1 April 2025, the service(s) below will have the following price change(s) per month:

Sky Signature £4.00

I have never signed up for Sky Signiture, so why would I be charged for it? Any help would be welcome. Thank you,

+£4.00

Re: Subscription charge for Sky Signature

MightyQuinn — Fri, 21 Feb 2025 17:38:18 GMT

Hi @tarren Sky Signature is the base subscription. How long have you had Sky Q?

Re: Subscription charge for Sky Signature

tarren — Fri, 21 Feb 2025 17:43:08 GMT

Hi, I don't have Sky Q, just Sky+. Thank you.

Re: Subscription charge for Sky Signature

MightyQuinn — Fri, 21 Feb 2025 17:48:37 GMT

Hi @tarren So what is your base TV package called? It will be on your bills.

Re: Subscription charge for Sky Signature

tarren — Sat, 22 Feb 2025 06:03:32 GMT

Hello MightyQuin, I never check my bill, just pay it. I signed up for the cheapest package, Entertainment, I believe. But I have been paying for Signiture for the last 12 months, so I'll have to continue or rethink my membership of Sky. Thank you for your advise, much appreciated.

Re: Subscription charge for Sky Signature

PandJ2020 — Sat, 22 Feb 2025 08:46:57 GMT

Entertainment is a legacy package. If you've renewed your discounts then it would have involved switching to Signature.