topic Contract. in Account & Billing

Contract.

Courtney61 — Fri, 21 Feb 2025 13:10:27 GMT

I would like to know when my contract is up with yourself as the continuous satillie issues I will be looking to cancel soon.

Re: Contract.

caesarome — Fri, 21 Feb 2025 13:17:26 GMT

@Courtney61

Have a read of this:

https://www.sky.com/help/articles/your-sky-contract-start

It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

https://messages.sky.com/message-centre/contracts

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:

https://www.sky.com/myaccount/tv or
https://www.sky.com/hub/tv
https://www.sky.com/myaccount/bb-and-talk

Or you could login to¬†your online billing and locate your first bill, just add the length of your contract on to this - 18/24 months and you will get an idea of when your minimum term is up.
You can access your online billing here:

https://www.sky.com/manage/bill

Re: Contract.

MightyQuinn — Fri, 21 Feb 2025 13:27:11 GMT

@Courtney61 wrote:
my contract is up with yourself

Hi @Courtney61 Have a look at Welcome to the Community to see who you are talking to (i.e. not Sky).

Re: Contract.

Mark39 — Fri, 21 Feb 2025 13:34:06 GMT

@Courtney61 wrote:

I would like to know when my contract is up with yourself as the continuous satillie issues I will be looking to cancel soon.

There are no general satellite reception issues, so this will be the result of a problem with your setup. Have you spoken to Sky about it?