topic Re: Cinema in Account & Billing

Cinema

Mex — Fri, 21 Feb 2025 07:32:49 GMT

How do I stop sky cinema renewing

Re: Cinema

mikealanr — Fri, 21 Feb 2025 07:35:16 GMT

Hi @Mex

You can add or remove packs in the mysky app, website or by calling Sky customer services.

See: https://www.sky.com/help/articles/change-your-package-sky-glass

MikeAlanR

Re: Cinema

Daniel0210 — Fri, 21 Feb 2025 07:53:40 GMT

@Mex
To remove part of your TV package you need to give 31 days notice. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv