topic Re: Cancel subscription in Account & Billing

Cancel subscription

Syed22 — Thu, 20 Feb 2025 11:24:15 GMT

I would like to cancel my sky tv subscription

Re: Cancel subscription

Annie+UK — Thu, 20 Feb 2025 11:33:53 GMT

@Syed22 wrote:

I would like to cancel my sky tv subscription

This forum is primarily customer-to-customer help, you'll need to phone Sky

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

Re: Cancel subscription

Daniel0210 — Thu, 20 Feb 2025 12:23:17 GMT

@Syed22 wrote:

I would like to cancel my sky tv subscription

@Syed22
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. It’s important that you obtain proof of posting and keep it safe and indefinitely.