https://helpforum.sky.com/t5/Account-Billing/Bills/m-p/4915775#M246515 <P>As you appear to have a paymemt method setup on your account you do not need to make manual payments even if it says it is overdue because if you have a direct debit setup and it fails then Sky will try again 10 days later which might be what has happened here.</P> <P>&nbsp;</P> <P>For the payment you made do you now see a credit because if you do we can get you some help via here from Skys messaging team about this to get it refunded so so you see a credit ?</P> Wed, 19 Feb 2025 10:05:48 GMT caesarome 2025-02-19T10:05:48Z https://helpforum.sky.com/t5/Account-Billing/Bills/m-p/4915636#M246505 <P>I paid my bill manually on the 12th because it said over due so I paid it and it's said paid with a green circle around it and then on the 17th they took the same payment what can I do to get the money back&nbsp;</P> Wed, 19 Feb 2025 08:21:04 GMT https://helpforum.sky.com/t5/Account-Billing/Bills/m-p/4915636#M246505 Bethpaige 2025-02-19T08:21:04Z https://helpforum.sky.com/t5/Account-Billing/Bills/m-p/4915775#M246515 <P>As you appear to have a paymemt method setup on your account you do not need to make manual payments even if it says it is overdue because if you have a direct debit setup and it fails then Sky will try again 10 days later which might be what has happened here.</P> <P>&nbsp;</P> <P>For the payment you made do you now see a credit because if you do we can get you some help via here from Skys messaging team about this to get it refunded so so you see a credit ?</P> Wed, 19 Feb 2025 10:05:48 GMT https://helpforum.sky.com/t5/Account-Billing/Bills/m-p/4915775#M246515 caesarome 2025-02-19T10:05:48Z