topic Re: sky technical team in Account & Billing

sky technical team

jamboslice27 — Tue, 18 Feb 2025 14:39:17 GMT

I ordered sky on the 10th of devember and my installation date was the 10th of january, however i recvieved my sky kit without a viewing card. and the constant battles with phoning abroad was so frustrating with the amount of times crf's were raised.

This is just a wee message to get you through to the technical team who are based in britain that helped solve my queery faster.

i would suggest that you phone to cancel your package to get to a uk based sky team to resolve your issue faster.

Re: sky technical team

Daniel0210 — Tue, 18 Feb 2025 14:53:13 GMT

@jamboslice27

Your post is difficult to understand. And what's a crf?

This is a customer helps customer forum and you aren’t contacting Sky Customer Services on here Technical Team or otherwise.

Re: sky technical team

PandJ2020 — Tue, 18 Feb 2025 14:56:44 GMT

@Daniel0210 wrote:
@jamboslice27
And what's a crf?

Customer Referral Form. (It's Sky's internal logging system for issues)

Re: sky technical team

Daniel0210 — Tue, 18 Feb 2025 14:57:29 GMT

@PandJ2020

Fanks.

Re: sky technical team

jamboslice27 — Tue, 18 Feb 2025 23:00:46 GMT

my discussion was to how to solve a problem with the sky team. i had to go through the cancelation team to get my issues resolved. im not sure what a crf means but its something that sky raises when there is an issue and they investigate it.