https://helpforum.sky.com/t5/Account-Billing/Unable-to-make-payment/m-p/4914949#M246367 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333593">@katie74</a>&nbsp;<BR />Restrictions are applied automatically so agents can’t override this process. Sky won’t reinstate services until you’ve paid what is owed <STRONG>and</STRONG> set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. Also it’s worth noting that if you’re in arrears for 56+ days Sky can fully terminate your subscription. <BR /><BR />On rare occasions they will allow you to carry over up to £25 to the next month but that will be based on your previous payment history. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date. <BR /><BR />Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.<BR /><BR />You should be able to pay the bill and set up your direct debit via the MySky app or online using this link <BR /><A href="https://www.sky.com/manage/bill/" target="_blank">https://www.sky.com/manage/bill/</A></P> <P>&nbsp;</P> Tue, 18 Feb 2025 12:29:01 GMT Daniel0210 2025-02-18T12:29:01Z https://helpforum.sky.com/t5/Account-Billing/Unable-to-make-payment/m-p/4914886#M246359 <P>My accounts have been restricted. Please can I pay on Thursday and have my services lifted. I have been unwell with my mental health. Thank you</P> Tue, 18 Feb 2025 11:44:09 GMT https://helpforum.sky.com/t5/Account-Billing/Unable-to-make-payment/m-p/4914886#M246359 katie74 2025-02-18T11:44:09Z https://helpforum.sky.com/t5/Account-Billing/Unable-to-make-payment/m-p/4914895#M246360 <P>I'm afraid Sky do not remove restrictions with a 'promise to pay'.</P> Tue, 18 Feb 2025 11:47:27 GMT https://helpforum.sky.com/t5/Account-Billing/Unable-to-make-payment/m-p/4914895#M246360 PandJ2020 2025-02-18T11:47:27Z https://helpforum.sky.com/t5/Account-Billing/Unable-to-make-payment/m-p/4914949#M246367 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333593">@katie74</a>&nbsp;<BR />Restrictions are applied automatically so agents can’t override this process. Sky won’t reinstate services until you’ve paid what is owed <STRONG>and</STRONG> set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. Also it’s worth noting that if you’re in arrears for 56+ days Sky can fully terminate your subscription. <BR /><BR />On rare occasions they will allow you to carry over up to £25 to the next month but that will be based on your previous payment history. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date. <BR /><BR />Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.<BR /><BR />You should be able to pay the bill and set up your direct debit via the MySky app or online using this link <BR /><A href="https://www.sky.com/manage/bill/" target="_blank">https://www.sky.com/manage/bill/</A></P> <P>&nbsp;</P> Tue, 18 Feb 2025 12:29:01 GMT https://helpforum.sky.com/t5/Account-Billing/Unable-to-make-payment/m-p/4914949#M246367 Daniel0210 2025-02-18T12:29:01Z