topic Re: Bill to high in Account & Billing

Bill to high

Angry69 — Thu, 08 Aug 2024 13:09:16 GMT

How can I lower my sky bill I an paying over £70 but cannot afford it

Re: Bill to high

oldfella — Thu, 08 Aug 2024 13:13:04 GMT

@Angry69 wrote:

How can I lower my sky bill I an paying over £70 but cannot afford it

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Re: Bill to high

Daniel0210 — Thu, 08 Aug 2024 14:02:21 GMT

@Angry69
If that is a recent increase to £70pm discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended you can contact Sky to try to negotiate a new deal or potentially amend your package which will require another 24 month minimum term contract. Sky are not obliged to offer you another discount, in fact recent posts on here indicate that significant discounts are no longer being offered. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

Re: Bill to high

Hayl44chef — Mon, 17 Feb 2025 09:40:35 GMT

I want my bill lowered please

Re: Bill to high

Hayl44chef — Mon, 17 Feb 2025 09:40:53 GMT

Please tell me

Re: Bill to high

MightyQuinn — Mon, 17 Feb 2025 09:44:19 GMT

@Hayl44chef wrote:
Please tell me

Hi @Hayl44chef I'm afraid that you are not talking to Sky here. See Welcome to the Community.

Re: Bill to high

Mark39 — Mon, 17 Feb 2025 09:55:14 GMT

@Hayl44chef wrote:

I want my bill lowered please

It won't happen here. You'll need to call. If you're already 'in contracf' you may not be able to reduce your monthly cost.