topic Re: Netflix billed through Sky in Account & Billing

Netflix billed through Sky

hugoev90 — Sun, 16 Feb 2025 13:32:32 GMT

Hi,

I had Netflix in the past, however I got Sky Entertainment and my Netflix was transferred & billed through Sky.

A month later I cancelled Sky Entertainment because it did not suit my needs. However my Netflix in the app still says is being billed through Sky, which is not the case. I am not paying Sky Entertainment and I am not paying Netflix at this point. How can I solve this?

Just mention that I still have access to Netflix, however is not being billed.

I tried to contact both parties Netflix and Sky but they keep pointing me one to each other. Thanks!

Re: Netflix billed through Sky

Mark39 — Sun, 16 Feb 2025 14:35:16 GMT

Are you sure you mean the Entertainment package? That's a legacy viewing package which has never included Netflix.

Re: Netflix billed through Sky

Jones32 — Wed, 23 Jul 2025 18:07:17 GMT

Hello I am having same issue. Keep getting passed between sky and Netflix for the last two weeks. Did you resolve this?