topic TNT in Account & Billing

TNT

Jackiemountaine — Fri, 14 Feb 2025 07:28:39 GMT

I want to cancel my TNT

Re: TNT

daveNOS — Fri, 14 Feb 2025 08:06:06 GMT

@Jackiemountaine You need to call Sky to cancel and give the required 31 days notice.

Re: TNT

Sarah_Li — Sat, 15 Feb 2025 13:51:20 GMT

Is there an alternative way to do this if I can't call sky? I'm not a sky mobile customer so I'm unwilling to pay the call charge from my mobile, and I don't have a house phone (it's 2025 lol). It's ridiculous there doesn't seem to be an option in the mysky app or anywhere online.

Re: TNT

caesarome — Sat, 15 Feb 2025 13:56:12 GMT

@Sarah_Li

If you have free minutes with your mobile then calling Sky on their 03 number will use these free minutes.

Under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.