https://helpforum.sky.com/t5/Account-Billing/Sky-puc/m-p/4909486#M245798 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4329475">@Dawn6857</a>&nbsp;</P> <P>You can use any packaging you have got or can get your hands on as this link will allow you to either print the label or get Royal Mail to do this for you:</P> <P><BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A></P> <P><BR />Add a note inside with your account number and a list of equipment you have included.<BR />Make sure you get and keep proof of posting when sending this off.</P> Wed, 12 Feb 2025 20:12:22 GMT caesarome 2025-02-12T20:12:22Z https://helpforum.sky.com/t5/Account-Billing/Sky-puc/m-p/4909468#M245795 <P>I asked for a new returns package as I had not received the original one, did not receive anything to send the puc back and now I have been billed for it so I cannot afford my bill.&nbsp;</P> Wed, 12 Feb 2025 19:59:36 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-puc/m-p/4909468#M245795 Dawn6857 2025-02-12T19:59:36Z https://helpforum.sky.com/t5/Account-Billing/Sky-puc/m-p/4909486#M245798 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4329475">@Dawn6857</a>&nbsp;</P> <P>You can use any packaging you have got or can get your hands on as this link will allow you to either print the label or get Royal Mail to do this for you:</P> <P><BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A></P> <P><BR />Add a note inside with your account number and a list of equipment you have included.<BR />Make sure you get and keep proof of posting when sending this off.</P> Wed, 12 Feb 2025 20:12:22 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-puc/m-p/4909486#M245798 caesarome 2025-02-12T20:12:22Z