https://helpforum.sky.com/t5/Account-Billing/dissatisfied-with-recent-renewal-of-my-contract/m-p/4906941#M245545 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4327531">@victim1</a>&nbsp; You're not contacting Sky customer services by posting in the community, to raise a complaint you need to do it through the correct routes.&nbsp;&nbsp;<A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> Mon, 10 Feb 2025 15:39:22 GMT GD1 2025-02-10T15:39:22Z https://helpforum.sky.com/t5/Account-Billing/dissatisfied-with-recent-renewal-of-my-contract/m-p/4906937#M245544 <P>recently contacted about the cost on my account and querried why i was not getting the sports channels i wanted. &nbsp;it would appear that you no longer have the TNT accounts and therefore i cannot get those channels. &nbsp;i am payijng 66.00 per month for a package that does not meet my needs. &nbsp;you suggested cancelling NetFix as i do not use it saving me 4.50, i am not impressed with this reduction of my charges. &nbsp;it would also appear that in taking NetFix off the account means that i am now subject to a new contract begining another 2yr period. &nbsp;Not impressed with this at all, and i asked to implement my right to a cooling off period &nbsp;and cancel this new Contract and reinstate my original contract due to run until August 2026. &nbsp;However i am due to move sometime in the next 6months and the New Care Home does not have Sky they use Virgin so wont be needing any contrract with you. &nbsp;i am prepared to continue with old contract until such as i move but will then not need any furthr contact with you. &nbsp;i am due to see Citizens Advice on the 19th of this month to discuss my concerns and complaint re the irregular monthly payments over the years since 2021. &nbsp;You claim to have tried calling me but got no answer but i have been unable to reply and return a call as i canot get through to an actual human.. and i do not want to get involved in anotnher 49mins call on my dime.</P> Mon, 10 Feb 2025 15:34:12 GMT https://helpforum.sky.com/t5/Account-Billing/dissatisfied-with-recent-renewal-of-my-contract/m-p/4906937#M245544 victim1 2025-02-10T15:34:12Z https://helpforum.sky.com/t5/Account-Billing/dissatisfied-with-recent-renewal-of-my-contract/m-p/4906941#M245545 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4327531">@victim1</a>&nbsp; You're not contacting Sky customer services by posting in the community, to raise a complaint you need to do it through the correct routes.&nbsp;&nbsp;<A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> Mon, 10 Feb 2025 15:39:22 GMT https://helpforum.sky.com/t5/Account-Billing/dissatisfied-with-recent-renewal-of-my-contract/m-p/4906941#M245545 GD1 2025-02-10T15:39:22Z