topic Sky Stream in Account & Billing

Sky Stream

FP8 — Mon, 10 Feb 2025 12:33:24 GMT

You engineer who visited today advised I cannot have a dish installed and I will need Sky Stream instead please

Re: Sky Stream

GD1 — Mon, 10 Feb 2025 13:08:58 GMT

@FP8 You're not contacting Sky customer services by posting here, if you want to get Stream yopu will need to call Sky.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Sky Stream

Daniel0210 — Mon, 10 Feb 2025 13:09:43 GMT

@FP8

Not our engineer as we are customers on here. Give Sky a call to order Sky Stream. To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link

https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number.

The posting of full phone numbers isn’t permitted on the forum.

Any calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.