topic Re: changing account to a joint one in Account & Billing

changing account to a joint one

FE56UKP — Sun, 09 Feb 2025 12:52:58 GMT

I would like to change the sky account to a joint one to include my wife (im not getting any younger). She is worried about trying to sort things out if im no longer here - Is this possible.

Re: changing account to a joint one

PandJ2020 — Sun, 09 Feb 2025 12:59:20 GMT

Unfortunately not. All accounts have one account holder. (But can transfer in some circumstances that you mention)

Re: changing account to a joint one

MightyQuinn — Sun, 09 Feb 2025 13:55:00 GMT

Hi @FE56UKP You can add her as an additional user by logging on to My Sky and choosing My Details.

Re: changing account to a joint one

Mark39 — Sun, 09 Feb 2025 14:00:26 GMT

@FE56UKP wrote:

I would like to change the sky account to a joint one to include my wife (im not getting any younger). She is worried about trying to sort things out if im no longer here - Is this possible.

The best thing to do is to set up a telephone password with Sky and give the details to your wife. She can then call on your behalf and give Sky instructions on most things, but she won't be able to cancel. Only the accountholder can do that.