topic Re: Account Credit Refund in Account & Billing

Account Credit Refund

con_fredzzz — Sun, 09 Feb 2025 08:48:56 GMT

I have credit on my account after cancelling Sky Broadband and seen it can be refunded quicker on here, how do I go about doing this? my payment method is still active. Thanks.

Re: Account Credit Refund

MightyQuinn — Sun, 09 Feb 2025 09:04:43 GMT

Hi @con_fredzzz

I’ve escalated your post to the Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Escalate

Re: Account Credit Refund

Greenfingers001 — Sun, 09 Feb 2025 10:06:04 GMT

Thanks for escalating this. We’ve sent @con_fredzzz an invite to chat.