https://helpforum.sky.com/t5/Account-Billing/Incorrect-Billing-Scam/m-p/4903750#M245081 <P>I was offered a reduction (from £8 to £4 a month) in one of my SIMs (I have 3 with Sky) when I bought a new phone, no reductions took place. I called them after 2 weeks and they said it would be actioned - still not done. Last month I cancelled my Movies. I got a call from Sky this month prior to it being turned off that a good offer was in place and that I would be given the movies with les than a pound extra but my contract would be extended. 2 days later only to find that my future bills have been increased &nbsp;to the same amount as before. I feel let down by Sky and this I feel is somewhat a scam.</P> Thu, 06 Feb 2025 19:43:16 GMT LarkhillSky 2025-02-06T19:43:16Z https://helpforum.sky.com/t5/Account-Billing/Incorrect-Billing-Scam/m-p/4903750#M245081 <P>I was offered a reduction (from £8 to £4 a month) in one of my SIMs (I have 3 with Sky) when I bought a new phone, no reductions took place. I called them after 2 weeks and they said it would be actioned - still not done. Last month I cancelled my Movies. I got a call from Sky this month prior to it being turned off that a good offer was in place and that I would be given the movies with les than a pound extra but my contract would be extended. 2 days later only to find that my future bills have been increased &nbsp;to the same amount as before. I feel let down by Sky and this I feel is somewhat a scam.</P> Thu, 06 Feb 2025 19:43:16 GMT https://helpforum.sky.com/t5/Account-Billing/Incorrect-Billing-Scam/m-p/4903750#M245081 LarkhillSky 2025-02-06T19:43:16Z https://helpforum.sky.com/t5/Account-Billing/Incorrect-Billing-Scam/m-p/4903774#M245086 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4324615">@LarkhillSky</a>&nbsp;</P> <P>This link explains how to make a complaint:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> <P>&nbsp;</P> <P>If you do then give them the dates and times you spoke to Sky so if needs be someone can listen to what was said to you.</P> Thu, 06 Feb 2025 19:59:11 GMT https://helpforum.sky.com/t5/Account-Billing/Incorrect-Billing-Scam/m-p/4903774#M245086 caesarome 2025-02-06T19:59:11Z