https://helpforum.sky.com/t5/Account-Billing/Unable-to-access-content-to-purchase/m-p/4901374#M244726 <P>Hi there, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2943542">@Amalandfarouk</a></SPAN>. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Tue, 04 Feb 2025 08:39:59 GMT Addie15 2025-02-04T08:39:59Z https://helpforum.sky.com/t5/Account-Billing/Unable-to-access-content-to-purchase/m-p/4901246#M244712 <P>Everytime I try to add a package or anything new it tells me my account is restricted I have no outstanding balance and even if I click through the process it tells me I'm all up to date it's really frustrating&nbsp;</P> Mon, 03 Feb 2025 22:58:53 GMT https://helpforum.sky.com/t5/Account-Billing/Unable-to-access-content-to-purchase/m-p/4901246#M244712 Amalandfarouk 2025-02-03T22:58:53Z https://helpforum.sky.com/t5/Account-Billing/Unable-to-access-content-to-purchase/m-p/4901374#M244726 <P>Hi there, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2943542">@Amalandfarouk</a></SPAN>. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Tue, 04 Feb 2025 08:39:59 GMT https://helpforum.sky.com/t5/Account-Billing/Unable-to-access-content-to-purchase/m-p/4901374#M244726 Addie15 2025-02-04T08:39:59Z