https://helpforum.sky.com/t5/Account-Billing/Refund-not-received/m-p/4901248#M244713 <P>Sky have sent email to say that a refund has been sent to me on the 14/1/25 but I have not received it despite me ringing them since then and an investigation by the sky team who deal with refunds. I have rang my bank and they say that nothing has been received from sky but sky say they have sent the refund&nbsp;</P> Mon, 03 Feb 2025 23:10:38 GMT Karen196509 2025-02-03T23:10:38Z https://helpforum.sky.com/t5/Account-Billing/Refund-not-received/m-p/4901248#M244713 <P>Sky have sent email to say that a refund has been sent to me on the 14/1/25 but I have not received it despite me ringing them since then and an investigation by the sky team who deal with refunds. I have rang my bank and they say that nothing has been received from sky but sky say they have sent the refund&nbsp;</P> Mon, 03 Feb 2025 23:10:38 GMT https://helpforum.sky.com/t5/Account-Billing/Refund-not-received/m-p/4901248#M244713 Karen196509 2025-02-03T23:10:38Z https://helpforum.sky.com/t5/Account-Billing/Refund-not-received/m-p/4901373#M244725 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Tue, 04 Feb 2025 08:39:09 GMT https://helpforum.sky.com/t5/Account-Billing/Refund-not-received/m-p/4901373#M244725 Addie15 2025-02-04T08:39:09Z