topic paramount plus in Account & Billing

paramount plus

pete102 — Sat, 01 Feb 2025 12:45:51 GMT

i wish to cancel paramount plus , they say i should do it through sky , sky says i dont have an account. sky marketplace has me signed in but has no account details so i can't cancel anything. seems to me i am getting sent around in circles so i cant cancel anything subscription. when i ring sky HELPLINE 🤣what a joke . i dont have a phone number they recognise so cant be bothered and fob me off here. no prizes for customer service here . so perhaps il cancel it at the bank then maybe someone will talk to me

Re: paramount plus

caesarome — Mon, 03 Feb 2025 09:31:00 GMT

@pete102

Who is charging you each month for this Sky or Paramount ?

Do you have it free as a Sky movies customer ?

Re: paramount plus

pete102 — Tue, 04 Feb 2025 06:28:00 GMT

hi sky marketplace is charging me , when i sign in there , it won't display any account details, and when i ring sky they won't talk to me because my phone number doesn't match any account. the virtual assistant is no good as it only sticks to its script 🤷‍♂️. paramount tells me i must do it through sky , all the advertising says it's easy cancel any time, .never know something be difficult to do.