topic Sky compensation scheme in Account & Billing

Sky compensation scheme

Leonie33 — Sat, 01 Feb 2025 21:47:32 GMT

I got an email saying that I have compensation and it will be credited to my sky account but if I don't have an account it can be sent to my bank account. I would like for it to be sent to my bank account and not my sky account. How do I request this?

Re: Sky compensation scheme

GD1 — Sat, 01 Feb 2025 21:51:07 GMT

@Leonie33 Do you have a active Sky account? If so the credit will be placed there and used for future bills.

Re: Sky compensation scheme

PandJ2020 — Sat, 01 Feb 2025 21:51:32 GMT

If you have an active Sky account then it will go there and will be used as credit against future bills. (I don't believe Sky will refund this credit unless the account is terminated)

...but go ahead and call them to check.

Re: Sky compensation scheme

caesarome — Sat, 01 Feb 2025 22:14:45 GMT

@Leonie33 wrote:

I would like for it to be sent to my bank account and not my sky account. How do I request this?

If you are a current customer of Sky then it will be applied as a credit which will be used to pay a future bill or bills.