topic Cancel in Account & Billing

Cancel

Martin203 — Fri, 31 Jan 2025 21:38:07 GMT

I need to cancel my broadband

Re: Cancel

caesarome — Fri, 31 Jan 2025 21:42:03 GMT

You can only cancel if you are not in the minimum term of a contract so if you are not then you need to contact Sky and give them 14 days notice to cancel it, so you can either call or use the messaging service to do this.

https://www.sky.com/help/articles/cancel-sky-broadband

Select "No, I still need help" at the bottom of the page on the above link.

Re: Cancel

Daniel0210 — Sat, 01 Feb 2025 03:25:45 GMT

@Martin203
Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period. Remember to keep any proof of posting indefinitely.