topic Re: I need to speak with a human in Account & Billing

I need to speak with a human

EAB2 — Thu, 30 Jan 2025 16:15:21 GMT

Please talk to me or I will cancel everything

Re: I need to speak with a human

Daniel0210 — Thu, 30 Jan 2025 16:28:13 GMT

@EAB2
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services on here. Threatening to cancel is irrelevant here so is your issue something we can advise on?

Re: I need to speak with a human

Elwin+family — Mon, 10 Feb 2025 11:46:41 GMT

I have had a letter telling me that I will be charged for Netflix. I do not want Netflix through Sky

Re: I need to speak with a human

caesarome — Mon, 10 Feb 2025 13:13:42 GMT

@Elwin+family

What TV package do you have from Sky ?

Re: I need to speak with a human

Yemi2 — Tue, 11 Feb 2025 17:10:26 GMT

Talk to human

Re: I need to speak with a human

PandJ2020 — Tue, 11 Feb 2025 17:12:44 GMT

@Yemi2 wrote:
Talk to human

See post #2 of this very thread

Re: I need to speak with a human

Yemi2 — Tue, 11 Feb 2025 17:12:53 GMT

Evening I'm currently in hospital and can't pay my bills till Tuesday can I be reinstated till then as my children with special needs are at home

Re: I need to speak with a human

PandJ2020 — Tue, 11 Feb 2025 17:14:12 GMT

@Yemi2 wrote:
Evening I'm currently in hospital and can't pay my bills till Tuesday can I be reinstated till then as my children with special needs are at home

If your services are restricted then they will only usually be restored once any outstanding bill is paid.

Not you're not talking to Sky here.

Re: I need to speak with a human

SKY1992bf — Tue, 11 Feb 2025 17:14:37 GMT

@Yemi2 wrote:
Evening I'm currently in hospital and can't pay my bills till Tuesday can I be reinstated till then as my children with special needs are at home

@Yemi2 unfortunately not, sky won't reinstate until full payment has been made and a new continuous payment method setup

Re: I need to speak with a human

Sam346 — Fri, 14 Feb 2025 12:37:05 GMT

Do you have 12 months contract broadband

Re: I need to speak with a human

daveNOS — Fri, 14 Feb 2025 12:37:39 GMT

@Sam346 Sky do not offer 12 momnth contracts.