topic Re: Change of financial situation and need to revise my package in Account & Billing

Change of financial situation and need to revise my package

Jenber85 — Fri, 17 Jan 2025 09:52:30 GMT

Hi there would it be possible to speak with someone about amending my package. My husband has left and I have a change in financial circumstances and need to amend my current package to be able to keep sky.

Re: Change of financial situation and need to revise my package

caesarome — Fri, 17 Jan 2025 10:05:58 GMT

@Jenber85

As we are customers here who help each other all we can say is that you will need to call Sky about this. You will only be able to make changes if you are the account holder.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Change of financial situation and need to revise my package

PandJ2020 — Fri, 17 Jan 2025 10:06:33 GMT

We're customers here...

Go ahead and call... But if you are subject to a minimum term then you may not be able to reduce it.

Re: Change of financial situation and need to revise my package

Tracy118 — Fri, 17 Jan 2025 17:17:19 GMT

Hi I would like to cancel Sky sports on my package please?

Re: Change of financial situation and need to revise my package

Mark39 — Fri, 17 Jan 2025 17:21:18 GMT

Did you see the previous posts? You can't cancel here.

Re: Change of financial situation and need to revise my package

Daniel0210 — Fri, 17 Jan 2025 17:34:24 GMT

@Tracy118 wrote:

Hi I would like to cancel Sky sports on my package please?

@Tracy118
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount.

Re: Change of financial situation and need to revise my package

Northstar1 — Thu, 30 Jan 2025 13:23:37 GMT

Hi there, unfortunately I have found myself unemployed so will need to change my package to a more affordable package if this is possible please? Thanks, debbie

Re: Change of financial situation and need to revise my package

Daniel0210 — Thu, 30 Jan 2025 13:25:05 GMT

@Northstar1

You don't appear to have read the previous replies to this thread.