https://helpforum.sky.com/t5/Account-Billing/Want-to-chat-with-advisor-online/m-p/4896676#M244285 <P>My free 2 month trial of cinema is due to end today.&nbsp; I was told by the engineer who came out in Nov to deal with a problem and also by an advisor via chat I would get an email so I could say NO to carrying on with cinema but no email has been received and I DO NOT want to have cinema as I never used it</P> Wed, 29 Jan 2025 17:30:06 GMT Wheelie71. 2025-01-29T17:30:06Z https://helpforum.sky.com/t5/Account-Billing/Want-to-chat-with-advisor-online/m-p/4896676#M244285 <P>My free 2 month trial of cinema is due to end today.&nbsp; I was told by the engineer who came out in Nov to deal with a problem and also by an advisor via chat I would get an email so I could say NO to carrying on with cinema but no email has been received and I DO NOT want to have cinema as I never used it</P> Wed, 29 Jan 2025 17:30:06 GMT https://helpforum.sky.com/t5/Account-Billing/Want-to-chat-with-advisor-online/m-p/4896676#M244285 Wheelie71. 2025-01-29T17:30:06Z https://helpforum.sky.com/t5/Account-Billing/Want-to-chat-with-advisor-online/m-p/4896679#M244286 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3486929">@Wheelie71.</a>&nbsp;<BR />To remove part of your TV package you need to give 31 days notice. Make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at<BR /><A href="https://www.sky.com/mysky/tv/tv-packs" target="_blank">https://www.sky.com/mysky/tv/tv-packs</A><BR />otherwise you can either call Sky or use the messaging service to cancel this<BR /><A href="https://www.sky.com/help/articles/cancel-sky-tv" target="_blank">https://www.sky.com/help/articles/cancel-sky-tv</A></P> Wed, 29 Jan 2025 17:32:53 GMT https://helpforum.sky.com/t5/Account-Billing/Want-to-chat-with-advisor-online/m-p/4896679#M244286 Daniel0210 2025-01-29T17:32:53Z