topic Re: Unable to contact sky in Account & Billing

Unable to contact sky

Mert123 — Wed, 29 Jan 2025 13:19:30 GMT

Hello, I keep trying to call the phone number as I have been asked to by the app - every time I states the line is closed for essential training?! I am confused is there a different number to call please

Re: Unable to contact sky

Mark39 — Wed, 29 Jan 2025 13:23:28 GMT

You may be able to find the number to call, via the 'need more help' link towards the bottom of the page here: https://www.sky.com/help/home

Re: Unable to contact sky

caesarome — Wed, 29 Jan 2025 13:24:39 GMT

@Mert123

Training does sometimes take place so I would leave it for a few hours before trying again.

Having said that can us customers help you via here instead of?

Re: Unable to contact sky

Mert123 — Wed, 29 Jan 2025 13:28:33 GMT

Thanks, I will wait till this afternoon! Thank you for your help @Mark39

Re: Unable to contact sky

Mert123 — Wed, 29 Jan 2025 13:30:30 GMT

@caesarome definitely will try again later on today, thank you for your reply appreciate it as it has reassured me