topic Bill higher in Account & Billing

Bill higher

Gemma173 — Wed, 29 Jan 2025 10:14:46 GMT

Hi I am just wondering why my bill price has risen thanks

Re: Bill higher

caesarome — Wed, 29 Jan 2025 10:20:19 GMT

This might help to explain it:

https://www.sky.com/help/articles/been-overcharged

It sounds like the minimum term on your package has come to and end so the discount you had has now finished. When you took this out you would have been told how long it was going to last for so now is the time to call Sky to see if they will offer you a further discount for the next 24 months if you agree to a new contract.

If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:

https://www.sky.com/help

Re: Bill higher

Daniel0210 — Wed, 29 Jan 2025 10:53:35 GMT

@Gemma173
Any new discount will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.