topic Bill increase in Account & Billing

Bill increase

Drew9 — Mon, 27 Jan 2025 08:59:04 GMT

Why has my bill increased from £65.50 to £76.50?

Re: Bill increase

Mark39 — Mon, 27 Jan 2025 09:08:07 GMT

As customers here, we can't see your bills. But you can. Compare your most recent bill with a previous one and you'll see where the increase comes from.

Re: Bill increase

caesarome — Mon, 27 Jan 2025 10:09:48 GMT

@Drew9

An increase like that is usually due to a discount that had ending or is ending.

Re: Bill increase

Daniel0210 — Mon, 27 Jan 2025 11:04:55 GMT

@Drew9
Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price.

If your discounts have ended the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.