https://helpforum.sky.com/t5/Account-Billing/Re-Sky-mobile-bill/m-p/4892960#M243870 <P>I already paid my bill January manually again they charge me to my direct debit account why</P> Sun, 26 Jan 2025 10:29:47 GMT Jeel 2025-01-26T10:29:47Z https://helpforum.sky.com/t5/Account-Billing/Re-Sky-mobile-bill/m-p/4892960#M243870 <P>I already paid my bill January manually again they charge me to my direct debit account why</P> Sun, 26 Jan 2025 10:29:47 GMT https://helpforum.sky.com/t5/Account-Billing/Re-Sky-mobile-bill/m-p/4892960#M243870 Jeel 2025-01-26T10:29:47Z https://helpforum.sky.com/t5/Account-Billing/Re-Sky-mobile-bill/m-p/4892965#M243871 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4315074">@Jeel</a>&nbsp;<BR />If you have a continuous payment method set up you should never need to make a manual payment. A credit will appear on your account for the amount you have overpaid. This should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would recommend not making manual payments unless requested to by Sky.<BR /><BR />If you prefer, once your extra payment is showing as a credit, we can perhaps get you some help in getting it refunded (within the standard 3-5 working days) through the Messaging Team on here. Let us know on this thread if you want to do that <STRONG>having confirmed it’s showing as a credit.</STRONG></P> Sun, 26 Jan 2025 10:31:50 GMT https://helpforum.sky.com/t5/Account-Billing/Re-Sky-mobile-bill/m-p/4892965#M243871 Daniel0210 2025-01-26T10:31:50Z