topic Re: Late payment in Account & Billing

Late payment

Megan107 — Thu, 23 Jan 2025 12:11:16 GMT

Hi my sky has been suspended today because of late payment, unfortunately I lost my job at the time. I am now back at work and paid tomorrow. Would sky turn my account back on 1 day early?

Re: Late payment

PandJ2020 — Thu, 23 Jan 2025 12:25:36 GMT

@Megan107 wrote:
Would sky turn my account back on 1 day early?

Unlikely.

Once restricted full cleared payment is usually required along with automated payment details.

Re: Late payment

SKY1992bf — Thu, 23 Jan 2025 12:29:05 GMT

@Megan107 How long have services been suspended for? More than 56 days?

Re: Late payment

Megan107 — Thu, 23 Jan 2025 12:32:07 GMT

Fullly suspended from today. Was just gutted as was going to pay it tomorrow

Re: Late payment

caesarome — Thu, 23 Jan 2025 13:10:23 GMT

@Megan107

As above you will need to make the payment and also reset up your monthly payment method as your services should then be restored once the payment has been cleared by the banks.